Refund policy

Refund & Return Policy

14-day returns We accept returns within 14 days of delivery. After 14 days, we can't offer a refund or exchange.

Eligibility To be eligible, items must be unused, unworn, unwashed, and in their original condition with all tags attached. Used, worn, or washed items will not be accepted and will be sent back to the customer at their expense.

Non-returnable items Sale items, gift cards, and custom or made-to-order items are final sale unless they arrive defective or damaged.

How to start a return Contact us within 14 days of delivery with your order number and the reason for the return. We'll send you return instructions. Items sent back without first requesting a return won't be accepted.

Return shipping Customers pay return shipping costs unless the item arrived defective or we sent the wrong item. Original shipping costs are non-refundable.

Refunds Once we receive and inspect your return, we'll email you whether it's approved. Approved refunds go back to your original payment method within 5–10 business days.

Damaged or wrong items If your order arrives damaged, defective, or wrong, contact us within 48 hours of delivery with photos and we'll make it right.